SERVPRO OF REXBURG/RIGBY GETS A+ RATING FROM THE BBB

3/31/2016 (Permalink)

SERVPRO of Rexburg/Rigby: A+ Rating

Why does SERVPRO of Rexburg/Rigby have an A+ rating from the Better Business Bureau?

The BBB is a non-profit, dedicated to promoting open and responsive interaction between businesses and customers -- inspiring trust in the consumer and developing a dependable marketplace for all.

Today’s Council of Better Business Bureaus, established in 1970, evolved out of a group of independent Advertising Vigilance Committees formed in the early 1900s.  Advertiser's clubs organized the Vigilance Committees around a set of principals for promoting honesty, integrity and transparency in advertising, to defend against less virtuous advertisers that were giving the industry a bad name.   

The BBB has refined their principals into a series of high standards for ethics in business operation, advertising and customer service which operators must meet to receive their accreditation. 

 Some of the key objective factors are:

•    How long the business has been in operation

•    The size of the business in volume and number of employees

•    The number of complaints filed against the business

•    How the business responded to any complaints

SERVPRO of Rexburg/Rigby has been operating for nearly eight years.  In that time, they have served thousands of customers in the Snake River Region with only one complaint.  The company fully and promptly resolved that customer's issue.

Meeting these high standards, along with numerous other requirements and details has earned SERVPRO of Rexburg/Rigby an A+ Rating, achieving a score of 97 - 100 on the BBB Scale. This has earned them an A+ Rating, achieving a score of 97 - 100 on the BBB Scale.